Privacy Policy

This Privacy Policy explains how LDA Sports Complex, a Punjab Government initiative under the Lahore Development Authority, collects, uses and protects personal information when you use lsc.org.pk. By using this website you agree to the practices described here.

1. Information We Collect

• Padel court bookings: your name, email address, phone number, membership ID (if you are a member), your selected slots and the payment screenshot you upload.
• Contact enquiries: the details you choose to share with us by phone, WhatsApp, email or the website contact form.
• Website usage: anonymous analytics data such as pages visited, device type and approximate location, collected through Google Analytics.

2. How We Use Your Information

We use your information to process and confirm padel court bookings, verify payments, respond to enquiries and complaints, provide membership services, and improve our website. We do not sell your personal information.

3. Cookies and Analytics

This website uses Google Analytics, which places cookies in your browser to help us understand how visitors use the site. You can block or delete cookies in your browser settings; the website will continue to work.

4. How We Store and Protect Your Data

Booking information is stored with trusted cloud service providers that apply industry-standard security. Access is limited to authorised LDA Sports Complex staff who need it to manage bookings and membership services.

5. Sharing Your Information

We share personal information only with the service providers that run this website and booking system, or where required by law or a government authority.

6. Your Rights

You may ask us to access, correct or delete the personal information we hold about you, in line with applicable Pakistani law. To make a request, email Lsc.org.pk@gmail.com or call 0322-8888-575.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.